Purpose: This article explains how to set up the iPrescribe Authenticator as your two-factor authentication token to e-prescribe controlled substances (EPCS).
Audience: EPCS prescribers contracted directly with DrFirst, particularly those who did not independently register for iPrescribe.
This article is for prescribers contracted directly with DrFirst. If you're an EPCS affiliate (contracted through an EHR or other affiliated organization), go to the Set up the iPrescribe Authenticator (EPCS affiliate article instead.
Important: If you see a payment screen while setting up the authenticator, stop and exit. This means you are self-registering to use the iPrescribe e-prescribing application. You never need to pay to use the iPrescribe Authenticator.
Set up iPrescribe Authenticator
Note: Depending on your integration with DrFirst, you may be unable to proceed after selecting the Push Notification (iPrescribe Authenticator) option and attempt to scan the QR code. If you cannot proceed, select the Code Generator option instead.
Steps to access iPrescribe Authenticator setup
- Log in to the EPCS Gold Prescriber Dashboard with your NPI, passphrase, and current token.
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Select the Tokens tab at the top or click the Manage Tokens button at the bottom right of the page. Both take you to the same screen.
EPCS Gold Prescriber Dashboard home page -
You are now on the Token Management screen. Select the Add New Token button.
EPCS Prescriber Dashboard, Add Token button
You will see options to add 2 types of authenticators to your account. Click Add to choose an option:
- Push Notification (iPrescribe Authenticator): App that generates a push notification for multi-factor authentication.
- Code Generator: A physical key fob that you ordered from DrFirst or mobile application that generates a one-time PIN (hard token)
- If you log in to E-Prescribing Desktop (Rcopia) via web.drfirst.com, you may use your username and password to log in to iPrescribe.
- Depending on your configuration, you may see a limited, read-only version of iPrescribe when you scan the QR code. Contact your Customer Success Manager (CSM) if you want to upgrade your iPrescribe capabilities.
- If you use External Login (Single Sign-On/SSO) to access E-Prescribing Desktop, you may see a notification pop-up in E-Prescribing Desktop guiding you to set up iPrescribe Authenticator.
Push Notification (iPrescribe Authenticator) > Add
If you are adding the iPrescribe Authenticator during EPCS enrollment, from the Token Management screen:
1. Scan the QR code to install the iPrescribe application on your device.
Option A: If you already have the app, it opens the Open Scanner screen.
Option B: Install iPrescribe and then scan the QR code again.
Note: DEA requires your authenticator (token) to be on a separate device from the device you use to e-prescribe controlled substances.
2. The app prompts you to accept push notifications.
3. Click Open Scanner, then authorize the app to access your camera.
Note: You can also do this manually by going to your phone's settings and enabling push notifications for this application.
- Open the app and go to the More tab
- Then select Settings > iPrescribe Authenticator.
- Allow the app to access your camera and Open Scanner.
4. Return to the computer screen, enter a nickname for this authenticator (token), and click Bind Device.
Tip: Do not use an underscore ("_") in your token nickname to avoid error messages.
5. Using your iPrescribe Authenticator as a camera (the Open Scanner view you kept open from step 2), scan the Cronto code (colorful dot matrix code) that appears on the web page.
6. Go back to your mobile device.
Option A: If you do have iPrescribe Authenticator username and password, click Yes, I know my login.
You will receive a notification that your iPrescribe Authenticator is ready to use. You're done.
Option B: If you do not have an iPrescribe Authenticator username and password, click No, Continue Setup and complete remaining steps.
7. Create a password. Depending on whether you are new or have an an account in our system, you will see different paths.
Option A: New users and users with one account see the Create a password screen.
Option B: If you have multiple accounts, you will see the Account found screen and select your practice from the list, then click Continue to get to the Create a password screen.
8. A confirmation screen asks you to check your email to retrieve your username.
9. Log in to iPrescribe Authenticator with your username and password.
10. Refresh the EPCS Prescriber Dashboard web page to view the screen showing your token's active status.
Your iPrescribe Authenticator is ready to use.
iPrescribe Authenticator is only for use with E-Prescribing Desktop. If you prescribe controlled substances in iPrescribe, use a different authenticator. The DEA requires your authenticator and prescribing software to be on separate devices.
Related articles
- Use the iPrescribe Authenticator
- Set up the iPrescribe Authenticator (EPCS affiliate)
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