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Using OneSpan hard token

Purpose: This article explains how to use the OneSpan Hard Token (Digipass GO 7) to generate one-time passwords (OTPs) for e-prescribing controlled substances in iPrescribe.

Audience: Providers using the OneSpan Hard Token (Digipass GO 7) to authenticate when e-prescribing controlled substances.

 

With the OneSpan Hard Token (Digipass GO 7), you can generate a one-time password (OTP) with a press of a button, enabling secure login to an application, website, or network.

Turn on the device

Press down and release the single button on the device with the pad of your finger or thumb to initiate OTP generation. Do not press the button with your fingernail.

Correct use

Press and release the button using the pad of your finger.

mceclip3.png

Incorrect use

Do not use your fingernail to press the button.

mceclip2.png

Important notes

  • The button may become stuck if pressed from the side or with an object other than a finger. If this happens, unstick the button by ensuring it is not touching the sides of the surrounding case.
  • If the button becomes stuck, the display may remain on. The Go7 uses a low-power processor that reduces the amount of power needed to operate the display and will not prematurely reduce battery life. The Go7 will initiate an auto turn-off after approximately 32 seconds.
Turn off the device

Press down and release the single button on the device with the pad of your finger or thumb. Do not press the button with your fingernail.

Alternatively, allow the device to sit idle for approximately 32 seconds and the screen will turn off automatically.

Additional Access Menu

To access the menu, press and hold the button for 6 or more seconds to reach the additional menu items below. These menu items are informational only and do not change or modify the token.

Function-ID Function name Function meaning Function message
1 "Time" Displays the flat time mceclip5.png
2 "Battery" Displays the battery value mceclip6.png
3 "Serial" Displays the serial number mceclip7.png

 

Function message explanations

mceclip5.png — Time 

Displays time as a number in Epoch time (a Unix timestamp).

  • For example, 30612798 in Epoch time translates to Thu, 02 Sep 2021 19:25:40 GMT. Use a free Epoch converter to translate the value: https://www.epochconverter.com/

 

mceclip6.png — Battery

Displays the device's battery life as a percentage.

  • For example, 92 indicates 92% battery life remaining.

 

mceclip7.png — Serial

Displays the serial number of your device.

  • The same serial number (S/N) can be found on the back of your device.
  • In all token-related cases, S/N refers to Serial Number, not Social Security Number.
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