Purpose: Cancel a prescription in E-Prescribing Desktop (Rcopia) and send a cancellation message to the pharmacy.

Audience: Active E-Prescribing Desktop users

Where to cancel a prescription

You can cancel a prescription from the Prescription Summary or from a patient's Prescription Management panel. Open the Prescription Summary from the top of your screen to work with any or all patients. Open the Prescription Management panel in a specific patient's profile to work with that patient only. The steps and screens are the same in both places. Both show prescriptions with a status of Pending, Completed, Undeliverable, or Canceled.

Cancel a prescription

Step 1: Fill in the search fields to narrow your results: Provider, Patient, Drug Type, Status, and Date Range.

Step 2: Click the orange Search button.

When you view All prescription statuses in the Prescription Summary, prescriptions sort by status first (Pending, Completed, Undeliverable, Canceled). Next, they sort by last modified date, with the most recent first. Last, they sort alphabetically by drug name.

Prescription Summary, search table with Actions column

Step 3: Find the drug you want to cancel. Look for the Actions column on the right side of the screen.

Step 4: In the Actions column, click the X icon.

Step 5: On the Cancel Prescription screen, select a reason for canceling from the Reasons For Cancellation drop-down menu.

Cancel Prescription screen, Reasons For Cancellation drop-down menu

Step 6: (Optional) Enter more information in the Additional Notes field.

Step 7: (Optional) To also remove the medication from the patient's active medication list, select the Also Stop Medication checkbox.

Step 8: Click the orange Cancel Prescription button. 
A notification at the top of the screen confirms the prescription is canceled. E-Prescribing Desktop also sends a cancellation message to the pharmacy. The pharmacy may or may not respond to confirm it received the message.

Related article: Stop a Medication