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Cancel or stop a medication

This article explains the difference between canceling and stopping a medication. It also explains the workflows for both. 

  • Stopping a medication removes the drug from a patient’s Active Medications. Notification that it was stopped will not be sent to the pharmacy.  
  • Canceling a prescription sends a notification to the pharmacy to cancel a prescription. Once you have requested to cancel the medication, it will be removed from a patient’s Active Medications. 
How do I stop a medication? 

1. Log in to iPrescribe. 

2. Tap the New Rx button.

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2. Search for and select a patient. Either: 

  • Use the search bar at the top, then select that patient from the search results, or 
  • Select a patient under the section labeled RECENT PATIENTS.

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3. From a patient's profile, navigate to the Active Medications section. 

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4. Locate the correct medication and tap the arrow to the right of the medication to move to the next screen.

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5. On the Medication Review screen tap Stop Medication.

Medication

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6. On the Stop Medication screen fill out the below fields:

  • Date Stopped is a required field
  • Why is this med being stopped (optional) 
  • Notes (optional) 

7. Tap the Stop Medication button.

Stop

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8. You then end up on the screen you started on with an alert letting you know the medication has been stopped.

Stop

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How do I cancel a prescription? 

1. Log in to the iPrescribe app

2. Go to the main menu on the top left corner

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3. Select History 

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4. The History screen displays prescriptions that have been completed or undelivered.

  • If you are the signed in provider your name will be displayed in the filter by the provider field.
    • Filter by provider allows you to select a specific provider.
    • Filter by patient allows you select a specific patient.

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5. Click on the desired prescription to select it.

6. Scroll to the bottom of your screen until you see Transmission History

7. Tap Cancel at Pharmacy and Stop

Transmission

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6. Select a reason that you are canceling; you can add Comments for Pharmacist to further explain why you are canceling 

7. Tap Cancel at Pharmacy and Stop

reason

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8. You will see a message displayed that the medication has been cancelled.

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What is Canceled Rx in Settings?

After a prescription has been canceled from iPrescribe (or Rcopia if you have desktop access), the pharmacy may send notifications to confirm that a prescription was canceled.

1. To access, tap on the iPrescribe main menu on the top left corner. 

iPrescribeMainHamburgerMenu.png

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2. Select Canceled Rxs.

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3. Tap the Acknowledge button for each prescription, then tap Next to process the action(s).

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