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Edit patient information

Purpose: This article explains how a logged in user can edit a patient's demographic information in the iPrescribe app, including how to update details from the patient profile screen and from the Rx Review screen during prescribing.

Audience: iPrescribe providers and staff.

Note: This article does not provide direction for users who may have forgotten their username and/or password. Go here for support with these challenges - Frequently Asked Questions (FAQs)

  1. Tap the New Rx button on the iPrescribe home screen.

    Home Screen_New Rx Callout.jpeg
  2. Search for and select a patient. Either:

    • Use the search bar at the top, then select that patient from the search results, or
    • Select a patient under the section labeled RECENT PATIENTS.
    Patient Search_Search or Select.png
  3. On the patient profile screen, tap Edit to the right of the patient's name.
  4. Edit the patient's information and tap Update when you are done.

Tap All to see additional patient information such as the patient's mailing address.

Patient profile screen with the Edit button highlighted next to the patient's name. Patient Details screen showing all fields including name, address, city, and the Update button.

 

Edit patient demographics from the Rx Review screen

You can also edit patient demographics without leaving the Rx Review screen. If iPrescribe detects that the patient is missing required information—such as Address Line 1, City, or State—an error message displays at the top of the screen.

To update the patient's information:

  1. Tap Edit Patient Details in the error message.

    Rx Review_Patient Demographics Incomplete.jpeg
  2. Enter the missing information (for example, Address Line 1 or City).
  3. Tap Update to save your changes.
  4. iPrescribe returns you to the Rx Review screen to continue with the prescription.

Note: Each error message addresses one missing field at a time. If multiple fields are missing, repeat these steps until all required information is complete.

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