How can we help?

Or log in to submit or review a request.

Articles in this section

Step 1: Register your practice for iPrescribe (staff admin)

Purpose: Set up an iPrescribe account for your practice and purchase prescriber licenses. To learn more about accounts and pricing, visit iprescribe.com/pricing
Audience: Practice administrators without an NPI 

Note: If you are a provider and already set up your practice using the I'm setting up for a provider button, please add yourself as a team member and initiate identity proofing from the emailed invite.

Before you begin

What to expect

You can register multiple providers and staff users for iPrescribe under a single practice account. 

  • iPrescribe charges per provider. Staff users are free.
  • Invited providers complete identity proofing before they can e-prescribe. Providers who e-prescribe controlled substances (EPCS) also set up two-factor authentication. 
Know before you start

Set aside time to complete registration in one sitting and have this information ready: 

  • Your work email address. 
    Note: You cannot use this email for another iPrescribe account/user.
  • Practice name, address, and phone number 
  • Practice credit card for payment.
  • Each provider's name and unique practice email.
  • Each staff user's name and practice email.

Registration

Create your iPrescribe account
  1. Go to iprescribe.com or open the iPrescribe app.
  2. Click Get Started.

    iP_Get_Started_button.png
    Get Started button
  3. On the NPI lookup screen, scroll down and select I'm setting up for a provider.

    Note: If you are a provider who will prescribe in the practice, instead enter your NPI number and follow the process explained in the Register for iPrescribe (for providers) article. If you already set up the practice, invite yourself as a team member and initiate identity proofing from the emailed invite.

     

    iP_Setting_up_for_a_provider_button.png
    I'm setting up for a provider button
    Steps for setup without an NPI.png
    Steps for setup without an NPI
  4. Create your account: 
    • Enter your email address
    • Re-enter your email
    • Create a username 
      Note: Once saved, your username cannot be changed.
    • Create a password 
      Password requirements display with green checkmarks as you type.
    • Re-enter your password
    • Click Create Account
  5. Enter your name: 
    • First name
    • Last name
    • Click Next
  6. Enter practice information and click Continue: 

    • Practice name
    • Address line 1 (street address only)
    • Address line 2 (optional - if you have a PO box, enter it here)
    • City
    • State
    • Zip code
    • Phone number
    iP_Save_practice_details.png
    Save practice details
Select and purchase licenses
  1. Select licenses:

    • Enter the number of prescriber licenses needed. Each prescriber requires one license.
    • Review pricing (shows per prescriber and total).
    • Click Continue to payment.
    iP_Continue_to_payment_button.png
    Continue to payment button
  2. Complete payment in Stripe: 
    • Confirm your email and phone
    • Select payment method (Card, Apple Pay, or Cash App Pay)
    • Enter payment details

      Note: Click Add code if you have a promo code

      Important: Your subscription will auto-renew at the end of each billing cycle unless canceled.

  3. iPrescribe confirms your payment and completes registration, then redirects you to the Log In screen.
  4. Next, log into iPrescribe to add team members. 

Account Management

Add practice Team Members
  1. Log in with your username and password. The Account Management screen opens.
    Note: If you are a prescriber who will prescribe for the practice and initiated practice setup with the I'm setting up for a provider button, please add yourself as a team member and access your emailed invite to begin identity proofing. 
  2. Select Team Members >  Add Member, then select the member type:

    iP_Add_Members_button.png
    Add Member button
    iP_Add_a_Team_Member_selections.png
    Add a team member selection
    • Prescriber - A licensed provider with an NPI who can sign and send prescriptions (uses one paid iPrescribe license)
    • Staff - A user who cannot send prescriptions without Prescriber user authorization (free and unlimited)
  3. Click Continue
Invite providers
  1. Enter the provider's first name, last name, and email address. 
10_Register_ProviderRadioScreen.png
Invite a Prescriber screen
  1. Toggle Practice Admin to YES if you want this team member to manage users and billing.
  2. Select Invite.
  3. iPrescribe sends an email to the new practice user and adds them to the Team Members list. The email prompts the provider to join the group practice and provides a link to begin identity proofing.
iP_Invite_Confirmed_Team_Members_updated_2.png
Updated Team Members list

 

Invite staff
  1. Enter the staff member's first name, last name, and email address.  
Staff Setup.png
Staff Setup screen
  1. Check the box for the correct staff role. 
    • Note: Provider Agent allows a clinical staff member to send non-controlled substance prescriptions on behalf of a provider. The provider must designate them as a provider agent in the iPrescribe app.
  2. Toggle Practice Admin to YES if you want this team member to manage users and billing.
  3. Click Continue.
  4. iPrescribe sends an email to the new staff user and adds them to the Team Members list.  

    iP_Invite_Confirmed_Team_Members_updated_2.png
    Updated Team Members list

The email prompts the provider or staff member to register for iPrescribe and join the group practice.

Questions

What if I need to add more team members later?

Log into the app to add more team members.

What if I run out of licenses?

When you add a provider but have used all prescriber licenses, the app prompts you to purchase another license using the credit card saved in your account. You can only purchase 1 license at a time.

zero licenses add.png

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.