How can we help?

Or log in to submit or review a request.

Articles in this section

Step 2: ID.me identity proofing for iPrescribe

Prerequisite: Register for iPrescribe

Purpose: This article shows the ID.me identity proofing workflow for new iPrescribe users.
Audience: New iPrescribe providers who must verify their identity  via ID.me before e-prescribing. 

Id.me Support

Contact ID.me Support if you have any questions during this process. 

We recommend that you go through identity proofing (verification) in one sitting. 

1. As you go through Register for iPrescribe, the app prompts you to Launch ID.me. Reenter the email and password you created for iPrescribe and accept the Terms of Service to continue to identity proofing. 

Note: If you are a provider and clicked the I'm setting up for a provider button and added yourself as a team member, please access the emailed invite to initiate identity proofing with ID.me. 

2. Create an account with ID.me, if you do not have one already. Accept the ID.me Terms of Use to continue. 

Create an IDme account.png 

3. ID.me will send an email to authenticate your email address. Enter the verification code from the email into the screen. Note: The email expires within 15 minutes. 

4. Next, choose a way for ID.me to secure your account when you sign into ID.me (e.g., phone call or text message). 

Secure your account.png

Secure your account code by phone.png Account is now secured.png

5. Choose a document to verify your identity. 

Verify your identity 1.png

6. Consent to ID.me Terms of Use. 

7. Confirm your mobile phone number to receive a link from ID.me.

verify take photos.png

8. Allow ID.me to access your camera.

Take photos with your phone.png 

9. Take photos of your ID and select Continue 

  • Select the square prompt at the top of the screen to take a photo of the front of your ID
  • Select the square prompt at the bottom of the screen to take a photo of the back of your ID

Take photos with your phone  1.png

 

10. Select I'm ready to take a video selfie to use your camera to scan an image of your face. This is to ensure you are the person completing this identity proofing.

Ready to take a selfie 1.png

11. Select Scan my face, focus your phone's camera on yourself, and take a clear photo of yourself. 

Begin selfie 1.png

12. You will see a confirmation screen. Return to the open browser to continue with identity proofing. 

13_IDP_ReturnBrowser.png

13. Enter your Social Security Number and select Continue 

14_IDP_SSN.png

14. Confirm your name, date of birth, home address, and phone number are correct so that ID.me can verify your credit history. Then, accept the Terms of Use by selecting the checkbox. 

15. Enter your NPI number, state license number, and medical specialty. 

15_IDP_NPI.png

16. Allow ID.me to process your information.

16_IDP_AllowIdmeInfo.png

17. After you successfully finish identity proofing with ID.me, go back to iPrescribe. 

Note: Add team members to your practice's iPrescribe account at any time. 

Was this article helpful?
0 out of 3 found this helpful

Comments

0 comments

Article is closed for comments.